FAQ

All your important questions answered

Below you can find a selection of some of the most common questions and answers in relation to our Pattaya website design services and our company PATTAYAMEDIA.com. If you can’t find the answer to your question here then please contact staff at PATTAYAMEDIA.com anytime who will be happy to assist with any question you may have.

General Questions
Why should I choose your web design company?

We are known in Thailand and especially Pattaya as the most famous web design agency in Pattaya who can bring your web business a great return of investment. We back up what we do with a web design portfolio that can’t be matched.

For more information, see our Why Choose Us page.

How long have you been building websites?

For a very, very long time and in Pattaya alone with our famous web design agency, since 2004. However, we were building websites way before then with another web design company based in the UK before moving our operating to Thailand permanently.

Are you the best web design company in Pattaya?

In our opinion yes! But of course we are going to say that with a big cheeky grin. But we genuinely value our level of service so highly that we believe we are the best web design company in Pattaya without question. You find a better web design agency in Pattaya than ours and I’ll find you a pig that can fly. We are so good, even the other Pattaya web design companies come to our website for ideas to copy our work and our text.

How can I trust your Thai web building agency?

Trust is a very important word and should be taken very seriously. The fact we have been in business since 2004 says a lot about the credibility of our Pattaya web design company. We have a very good article that covers trust and detailed information about How to choose a web designer in Pattaya. We highly recommend you read this article to understand how and why you should choose a web design company for your business.

Are you a Thai company?

Yes we are a legally registered Thai business with parent ownership and all banking under our main business account DESCORP.

Can I see your work and portfolio?

We advertise some of our website designs throughout our website but in most cases we will not showcase our work in order to protect our clients designs. There are too many fake or unprofessional designers in Thailand who visit our website to copy our designs, our text and other aspects of our website because they do not have the skills or ability to create by themselves.

It is our main responsibility to protect all of our clients and to prevent other designers from copying their sites. As a result, we will not allow other people access to view our work as it is more important for us to protect our clients interests than to show off our work.

We will always put our customers first and protect their privacy.

If you would like an indication of the quality of our design work then we would suggest you use our company website as an example as the design is clean, professional and SEO friendly.

Where are you based and can we meet?

We are based in Naklua in Pattaya and Bang Na in Bangkok.

The most successful clients we have are the clients who know and understand that to have an online business they need to know how to communicate online with their clients. We urge you to do the same as it really will help you learn how to better service your customers through your website and it is very common to work this way with all the technology at our disposal.

We understand that sometimes some people require a meeting face to face as we are old fashioned too. So we can arrange a meeting once we know about your business and what services you require.

Can you register my domain name?

Yes we can register you an official domain name. Please order your domain name here.

Can you put my website on hold?

If you have paid for a website and need to stop construction temporarily then please contact staff with information about the delay.

Web Design Questions
Do I have to be in Pattaya to work with you?

No you do not. We have never met more than 98% of our clients face to face or even spoke with them over the phone. That is a remarkable high percentage. You just need to know how to send and receive emails to communicate.

Who writes the web page content for my website?

You are in charge of writing the web page text for your website although we can and will always guide you where necessary. You are the expert about your business. You are the one who most likely founded your company and you know who you are, what you do and where you are going. We do however, have a copywriter within our team who can be hired at an additional cost to clean up or write new and improved content for your web pages.

How do you build your websites?

We primarily build websites using software called WordPress and most websites we build are built using web coding such as PHP, HTML5, JAVASCRIPT, CGI, PERL and more.

Can you design a website in multiple languages?

Yes, we can and have designed websites in many multiple languages such as Japanese, Chinese, Russian, German and of course Thai language web design.

Do you sell pre-built websites?

At this moment we do not sell pre-built web design templates in Thailand. We highly recommend you check out our web design service as we can build you a professional web design fast.

Who will I work with to build my website?

Who you work with will ultimately depend on the type of website and services you require. Generally speaking, at some point every member of our web design and marketing team will be working ion different aspects of your site.

Can you make a website in a few days?

If you are in urgent need of a website then please don’t waste anytime and contact our staff today.

Can I update my website once it’s live?

Yes you can. Every website that we build is built using WordPress. When your website goes live we will demonstrate and provide details and information to assist you in making changes. If you require more complex changes and you are unable to do these as the change may require new design input then you may want to ask us to do it for you and this would fall under our standard hourly charge.

How long will my project take?

Every website we build is different. However, assuming that there are no delays from your side of things then a typical website will take between 1 to 2 weeks to complete. In most cases we can complete a website in less than 2 weeks providing you have all your web content ready.

What is the best website business to make money online?

How much money you make from a website and equally how successful your website will be will depend on a number of factors as discussed on our What is the best online business to make money in Pattaya article.

Do I need a one page website or multiple page website?

The size of your website will ultimately depend on the size of your business or your marketing and advertising goals. We have a useful article that discusses this as found here Single page website vs multiple page website.

Payment & Billing Questions
Are your prices competitive?

We are neither cheap Thai web designers or expensive Thai web designers and our web design prices are more than competitive. You will not find a web designer in Pattaya for value for money like PattayaMedia.com.

How much should I pay to get started?

We accept payment by debit cards, credit cards or bank transfers. When you sign up you will need to pay 50% upfront with the balance due when your site goes live. Credit or Debit card charges will incur an extra 3% charge.

How can I pay?

You can pay for your services in 3 ways. The best option is payment via bank transfer to our business bank account with SCB. Alternatively, you can pay securely online through PayPal however, this will incur a 3% surcharge. Another option if you are abroad is to send payment via Western Union money transfer. For more information such as company bank account details, simply visit our How to Pay information page.

Are you the cheapest web designer in Thailand?

We do not know who the cheapest web designer in Thailand is. We advertise our web design prices on our website and if you can’t find a price or package to suit your requirements then we suggest you contact staff to get a FREE website design price quote.

SEO & Marketing Questions
What is SEO?

SEO is simply short for search engine optimisation or search engine optimization if spelling a different way. The process of optimising a website for search engines is basically what is referred to as SEO.

Writing good web page content and using specific keywords within the body of your web page text is optimising your website for the search engines to try to get a good page rank for your chosen keywords. This and other things like meta descriptions basically constitutes search engine optimisation.

Do you provide SEO services?

Yes we do. You can find our SEO & Marketing page and see what packages and services we have on offer for your website target goals.

Can you get my website top of Google?

This is a very tricky question as achieving a top page rank for specific keywords in organic (free natural) listings is a very long and difficult SEO job that involves hundreds if not thousands of man hours – depending on the keyword and it’s popularity of course.

Achieving a top ranking for a keyword that is hardly ever searched for of course is very easy, but then where will your web traffic come from if no one is searching for that particular keyword or search term.

The best way to get to the top of a Google web search for your chosen keywords is to run advertising adverts with Google. This can be quite costly and is also prone to failure if you do not know how to use their system. So if you do this yourself and fail, then you should hire a specialist web design agency who specialise in SEO and marketing in Thailand who can guarantee results and web traffic.

Can you make me a Facebook business page?

Yes we can. If you currently do not have a Facebook business page and need assistance in either setting one up or running it, then please check our SEO & Marketing services page or contact staff today.

Question not answered here?

If you have a question about our services and can’t find the question or answer on this page then all it takes is a simple enquiry that will reach a member of staff within minutes.